Lux Blox STEM and STEAM Build Anything Toy

Shipping & Returns

Shipping & Handling 

Your Lux Blox order can be shipped direct to you or to a friend or relative in the United States.  We make it easy!   

Shipping charges in the Continental U.S. are: 

  • $8.95 for orders $50.00 and under
  • $10.95 for orders $50.01 to $75.00
  • For orders over $75.00, Shipping is FREE!

Shipping charges to Alaska and Hawaii are: 

  • Shipping is calculated at checkout

About Your Shipment

  • Items in stock will normally ship the next business day (Monday through Friday excluding holidays) if placed by 12pm CST.  
  • Items not in stock ship as soon as they become available. 
  • You will receive confirmation of shipment with tracking information at the email address provided in your order. 

Returns & Refunds

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused, in the original packaging, and in the same condition as when you received it.

Your item needs to have the receipt or proof of purchase.  You will be responsible for paying the shipping costs for returning your item.  Return address information can be found on the Packing Slip included with the order.  Shipping costs paid with the order are non-refundable. 

Refunds

Once we receive your item, we will inspect it, and if your return is approved, we will immediately initiate a refund to your credit card (or original method of payment).  You will receive an email notification that the refund has been processed by us. 

You should receive the credit in 5 to 7 days, depending on your card issuer's policies.

Contact Us

If you have any questions on how to return your item, contact us at customerservice@luxblox.com or call us at 309-297-4430 during normal business hours.